Privacy Policy

1. Who we are

Lincoln TCM Sdn Bhd (Registration No. 202301018556 (1512478-M)) is a company incorporated in Malaysia, with its principal place of business at 31L-1, Kelana Mall, Jalan SS 6/12, SS6, 47301 Petaling Jaya, Selangor. We are the data user responsible for the personal data described in this policy.

2. What we collect

• Contact details — name, organisation, job title, email address and telephone number, given when you enquire or register.
• Event information — dietary requirements, accessibility needs, session choices and, for incentive travel, the details needed to make travel arrangements.
• Payment references — the record of a payment. Card numbers are handled by the payment provider and are not stored by us.
• Technical data — IP address, browser type and pages visited, collected automatically by the web server.

Please do not send us sensitive personal data unless we have asked for it.

3. How we use it

• To answer enquiries and prepare proposals.
• To register delegates, exhibitors and sponsors, and to run the event.
• To issue invoices, receipts, certificates and delegate materials.
• To send information about the event you registered for, and — where you have asked for it — news of future events.
• To meet legal, accounting and regulatory obligations.

4. Who we share it with

We disclose personal data only where it is necessary, and only to:

• venues, hotels, airlines and suppliers engaged for the event you are attending;
• service providers acting on our instructions, such as payment processors and IT providers;
• professional advisers, auditors and insurers;
• authorities, where disclosure is required by law.

We do not sell personal data.

5. How long we keep it

Personal data is kept for as long as it is needed for the purpose it was collected, and afterwards only for the period required by law — for example, the retention period that applies to accounting records. Data no longer needed is deleted or anonymised.

6. Security

We apply reasonable organisational and technical measures to protect personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Your rights

Subject to the Personal Data Protection Act 2010, you may request access to the personal data we hold about you, ask for it to be corrected, limit how it is processed, or withdraw a consent you previously gave. Write to us using the details in section 9; we may need to verify your identity first.

8. Cookies

This website does not set advertising or tracking cookies. Fonts are loaded from Google Fonts and photographs from Unsplash, which means your browser contacts those services directly and their own privacy notices apply to that request.

9. Contact

Privacy questions and requests: Lincoln TCM Sdn Bhd, 31L-1, Kelana Mall, Jalan SS 6/12, SS6, 47301 Petaling Jaya, Selangor, Malaysia — info@lincoln.edu.my or +603-7806 3478.